It doesn't happen often, but carriers such as UPS, truck lines and Parcel Post do lose orders. If you have placed an order and have not received it in a reasonable period, please call us at once. We can be reached at (718) 482-8812.

If you find a defect or problem in any of our items, it may be returned within 3 days of reciept for an exchange or replacement item. Please contact us to recieve an RMA number and be sure to mark the returned item with a note displaying the RMA number and order number. We regret shipping costs are not refundable. Returned merchandise must be sent to us prepaid. We cannot accept freight collect items.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." The second layer works behind the scenes. We protect all of your private information, including your order, behind a network security system called a "firewall." Only select staff has access to this information, and then only enough to service your order. As a final precaution, we authorize all credit card transactions through the same processes that we use for traditional phone, fax, or mail orders. We service through a reputable credit card processor.

Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders. If for any reason you cannot access the secure server, please feel free to place your order with us by phone. Our Customer Service representatives will be happy to assist you.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers. Our on-line store includes many safeguards so that you can enjoy your shopping experience without having to worry about credit card transactions. When you submit sensitive information via our website, your information is protected both on-line and off-line.

Kampaccessories.com protects your privacy. We will never sell or give any identifiable information about you to any third party without your approval. If you e-mail comments to us we may use them for editorial purposes or in promotional advertising and/or marketing materials.

Payment Information- Payment options. For your shopping convenience, We accept VISA and MasterCard.

We carry inventory for every product we sell. This means we can have the items you ordered on your doorstep in a timely manner. If for some reason the product is not available to ship within 48 hours, we will ship what you have order and you will be notified letting you know the order will not be going in full.

We reserve the right to cancel an order for whatever reason. Also, in the event a product is listed at an incorrect price due to typographical error or an error in pricing information from our suppliers, we reserve the right to cancel or refuse orders for the product at the incorrect price. We are not responsible for typographical or pricing errors. Backordered items will be cancelled and notice will be sent to the customer.

All content included on this site, such as graphics, icons, text, button icons, logos and/or images are the property of KAMP Accessories Inc. or its content suppliers. All content, all software used on this site is the property of KAMP Accessories Inc. or its software suppliers and/or any compilation of all content on this site is the exclusive property of KAMP Accessories Inc. is protected by United States and international copyright laws.

Email within 3 DAYS of receiving damaged or defective merchandise for an immediate replacement. All merchandise is guaranteed to be free from defects or damages during delivery.

We do our best to prevent items from becoming out of stock, however on rare occasions, items could become out of stock. If this happens we will ship the quantity you have ordered and not bill you for the out of stock items. You will only be billed for what you are being shipped.

We stand behind every item we sell and we strive to offer only the finest products available and we make every effort to meet your high standards for quality products, accurate auction descriptions, reliable shipping, and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately and your problem will cheerfully be corrected.

Shipping is available to the continental USA via UPS. We don't make money on the shipping and only bill you what UPS charges us. Just about every item will be shipped within 1-2 business days, following receipt of payment. Please allow 7-10 business days for delivery